Returns & Exchanges

Before returning any item for either warranty replacement or refund, you must request a Return Merchandise Authorization (RMA) number. In order to do so please submit the required information at the bottom of this page.
Products purchased within 10 days of Receipt of Material may be returned for any reason (subject to a 25% restocking fee) provided that they are in new condition and complete with the original packaging. The items to be returned must be placed in the manufacturer’s packaging and then inside another box to protect it during shipping. Defective products may be returned at any time during the manufacturer’s warranty period. Please note that clearance / open box items are not eligible for returns for refund, but may be exchanged if defective.

For any Telephony Support ( Free upto 30 days from date of Receipt of Material ) in case of Product Configuration, you can contact us

Mail Us: info@telephonykart.com
Call Us: +91 120 4830000

Professional Services (Optional)

  • Any Engineer Visit at Site will attract Professional Services if needed.
  • Telephony Support post 30 days from Receipt of Material will also attract PS Charges.
  • PS Charges will vary based on Product & Configuration required.

To submit a Telephony Kart return merchandise authorization (RMA) request, complete this form, Required fields are marked with a red asterisk (*). Please fill out the following information and a customer service representative will contact you promptly.

 

Once RMA is approved , Customer needs to dispatch the Packets in Courier or by Hand to –

Registered Office

Evolve Square Technology Pvt. Ltd.
454, 2nd Floor, F.I.E., Patpargunj Industrial Area,
New Delhi – 110092, India
Mail Us: info@telephonykart.com
Call Us: +91 120 4830000

Return Merchandise Authorization (RMA) Form

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